1. Overview
This website provides digital goods and content, specifically travel maps, for Andorra and Catalonia. By using our website, you agree to these terms of service.
2. Account Creation
To access and use our travel map, users must create an account. You are responsible for keeping your account credentials secure.
3. Content Ownership
All content, including the travel maps, is created and owned by us. You may not copy, distribute, or use the content in any way other than for personal use.
4. Liability Disclaimer
We are not responsible for any issues arising from your use of the website or any content we provide. This includes, but is not limited to, any inaccuracies in the travel map or interruptions to website access.
5. Account Deletion
As we do not offer subscriptions, users may delete their account at any time via their profile settings or by contacting us at hi@unexpectedcatalonia.com.
6. Refund Policy
Since we offer digital goods, all sales are final. Unfortunately, we do not provide refunds or exchanges once a purchase is completed. By purchasing any of our plans, you acknowledge that no refunds will be issued.
The only exception is a partial refund that can be issued if you wish to downgrade your purchase (e.g. from a lifetime purchase to a single year of updates) within the first 14 days of your purchase.
7. Payment Processing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns”.